Counterfeit Product Warning
It has come to our attention that many consumers around the world have been duped into purchasing a cheap counterfeit product claiming to be ChordBuddy. These purchases have been made through a variety of online retailers, including, but not limited to, Amazon and eBay. Such sales of counterfeit ChordBuddy products have steadily increased over the last few months.
How Can I Protect Myself?
The following guidelines will help you ensure that the ChordBuddy product your are purchasing is authentic:
- The best way to ensure that you are getting the real deal is to purchase directly from this website. Click here to view our line of products.
- If the price sounds too good to be true, it probably is.
- If you are unsure of the authenticity of a product you are considering buying, contact ChordBuddy directly and ask for assistance. This will greatly reduce your chances of purchasing a counterfeit product.
Did I Purchase a Counterfeit Product?
Please see the photos below to help you determine whether the product you purchased is an authentic ChordBuddy or a counterfeit.
If you believe that you may have been the victim of a counterfeiter, please contact PayPal or your credit card company to report the issue and request a refund. We would also appreciate your help as we work to overcome this issue. Please complete the form below to help us determine our best course of action.
ChordBuddy cannot reimburse you for, or repair, any counterfeit product. However, our customer service team will be happy to assist in making sure that you are ultimately satisfied with your purchase of our product.